Family by Family

Family by Family is a network of families helping other families make the changes they want in their lives.


We’re looking for two types of families:

1. Families who need support. Is your family is going through a tough time? Would you like to talk to another family who’ve been there, done that? Family by Family will pair your family with another family who can provide support.

2. Families who can provide support. Has your family been through a tough time and come out the other side? Want to use your experience to help another family in need? We’ll provide specialised training so your family can provide tailored support.

If this sounds like you, fill out the form below and we’ll be in touch shortly. You can also read more about the program by scrolling down the page.

(If you’re in an emergency or at immediate risk of harm to yourself or others, please contact emergency services on 000)

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Illustration of family group

How it works

We connect Sharing Families – a family that has been through tough times and come out the other side – with Seeking Families – families who are going through tough times and want to make change in their lives.

Nobody tells the families what they need to change – everyone’s goals are different.

Together the families work on achieving goals and move towards thriving lives. We call this a Link Up. A Link Up is where two families are connected through our coaches. Link ups start with families getting to know each other, chatting, sharing stories and doing fun stuff together. Then both families begin to work on the Seeking Family’s goals, encouraging, helping and celebrating the small wins that happen along the way.

Link ups can connect families to things like sporting clubs, voluntary work, coffee clubs, playgroups, local libraries and services. A link up lasts for 10 to 30 weeks, depending on the size of the goal defined by the Seeking Family.

Family by Family link ups are led by the families, but they don’t have to do it alone.  Our Family Coaches help match families and keep the link up focused on change. Coaches provide ideas, support and trouble-shooting when needed and coach Sharing Families weekly to support change.

Link up illustration showing a Sharing Family (a family who's been through some tough times and come out the other side with more ups than downs) working with a Seeking Family (a family who's been through tough times and would like to learn from another family to make change), supported by a Family Coach (they help to match families and keep the link up focussed on change)

Who we help

Family by Family is for all families – every shape, size or culture.  Our Sharing Families have one thing in common – they’ve made changes in their own lives and want to help other families thrive too.

Photo of May, Khalid and their family
Seeking & Sharing Family
Meet May, Khalid & family
Illustration of Service Provider team

For service providers

Support families in your community through implementing Family By Family as a certified provider partner of the service

Group family image of Josephine, Sim and four children

Become a sharing family

Families are our biggest asset. Our Sharing Families have ‘been there, done that’ and are now thriving with more ups than downs. If you’d like to share your strategies and stories to help other families, we’d love to hear from you. We provide training and support to help you help others – you don’t have to do it alone!

Get in touch